Karen Stinneford Posts

Service-industry workers have strong emotional intelligence built from interacting with customers. Such “soft” professional skills are highly desired in IT.

Workers in retail, hospitality and service industries find transitioning into IT easier than you’d think. Why? Such workers are more familiar with technology than you’d think.

While serving in the Army, Sarai Ekblad demonstrated resourcefulness and leadership — skills that carried over into a post-military career in information technology.

It’s no accident that Sammy Gorbett, a professional technical recruiter at Brooksource, has placed eight graduates of IT-Ready Technical Support. She says IT-Ready grads have the hard and soft skills Fortune 500 companies need now more than ever.

Long and unpredictable hours working in real estate left Peter Stavenhagen burned out. CompTIA Tech’s IT-Ready Technical Support program in Chicago gave him the skills and certification he needed to take back control of his time and happiness.

HR recruiters with tech company, Switchfast Technologies, say job candidates with CompTIA A+ certification stand out. Such certification takes hard work and shows a candidate has a strong technical foundation.

Working as an administrative assistant in Minneapolis, Susie Douang felt like she had hit a professional ceiling. But then she discovered IT-Ready Technical Support and launched a new career in IT with unlimited potential.

After Isiah Rafos’ dream of becoming an Air Force firefighter was extinguished, IT-Ready Technical Support offered him a viable new career path.

Matthew Kerr liked bartending well enough, but he wanted a career that offered benefits as well as a bright future. IT-Ready Technical Support equipped him with the knowledge he needed to break into Information Technology.

IT-Ready Technical Support’s first married-couple alumni, Sherlana and Harold Monestime, reflect on how the program changed their lives, for the better.